WooCommerce Happiness Engineer — Automattic
WooCommerce customer support specialist at Automattic — solving real merchant problems at scale while building AI-assisted support workflows.
ABOUT ME
ROLE
LMS Admin · Web Designer
COO @ Artisans of Nations
BASE
Santa Fe, NM → US
Born in Japan
BFA — IAIA
COMMUNITY
WordPress community
WordCamp attendee
Artisans of Nations
I started designing at 13 — my first project was for a nail salon. By 14, I had built my first website.
I came to the US at 18, studied Silversmithing and Printmaking at IAIA in Santa Fe, and somehow ended up running their Learning Management System. Turns out I love both making things and making systems work.
Today I design, build, and manage — websites, publications, platforms, and organizations.
SKILLS
★ SIGNATURE SKILLS
◆ DESIGN SKILLS
◆ WORDPRESS SKILLS
◆ OPTIMIZATION & SYSTEMS
SELECTED WORK
WooCommerce customer support specialist at Automattic — solving real merchant problems at scale while building AI-assisted support workflows.
Independent WordPress design practice — builds, WooCommerce stores, and hosting for artists and small businesses.
WordCamp attendee and WordPress community member — connecting with builders and contributing to the open web ecosystem.
Art direction and InDesign layout for the AAEEBL ePortfolio Review academic journal — template design, author communication, and production.
30+ custom pixel-art icons for Canvas LMS courseware — designed for legibility and embedded across IAIA course templates.
Layout and production advisor for IAIA student anthology books — InDesign guidance, Notion/Airtable workflow setup, and student team support.